Who We Are
Vermeer equips customers doing important work around the world.
We are global, driven by innovation and growing.
The equipment we make manages natural resources, connects people and feeds and fuels communities.
We live out a caring culture, we demonstrate agility, we keep a focus on customers and are stewards of our resources.
These beliefs drive our culture, determine how we treat others and steer our business.
Job Summary
Work Shift
1 - First Shift
Are you the type of person who is passionate about applications and how they can solve business problems? In this role, you work with team members and customers to effectively deploy and configure application technologies that deliver solutions.
We’re looking for team members who build strong relationships and serve as an active thought partner and application visionary to shape technology solutions across the organization.
What You’ll Do
1.
Partner with stakeholders, IT technology teams and vendors to provide technology solutions that solve business problems.
2.
Establish System SLAs that align with business and production goals.
3.
Troubleshoot application issues and assist with resolving those issues.
4.
Promote user adoption through training, consultation and support of existing functionality.
5.
Improve business processes and workflows to optimize the user experience with technology solutions.
6.
Determine how to integrate requested enhancements through configuration.
Determine if customization requests meet the purpose of the software or can be solved by other actions.
7.
Build and leverage metrics, incident reports, availability reporting and trends to decrease overall system downtime and improve systems operations.
Produce reports to monitor enhancements, upgrades, and patches to the environment.
What We’re Looking For
- Bachelor's degree in Information Technology or related field with a minimum of 5 years of relevant experience; or equivalent combination of education and experience.
- In-depth knowledge and understanding of business process concepts; includes process mapping, process design and performance measurement.
- Ability to own issue troubleshooting, identification, escalation, and resolution.
- Experience advocating for systems engineering, object-oriented design, data governance, security guidelines and architecture standards.
- Working knowledge of software development lifecycles (agile, lean, waterfall) and tools (Jira, Confluence, Lucid) desired.
- Expert knowledge and understanding of enterprise, client and/or web-based application software and the data produced by the software.
Travel
- No travel is expected of this position.
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ADDITIONAL SKILLS AND ABILITIES:
- 2+ years of Product Lifecycle Management (PLM) application configuration experience
- Dassault 3DEXPERIENCE platform experience desired.
- Experience designing, configuring, and supporting enterprise engineering systems/applications, including user security structure and access roles.
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Work Location
HYBRID: Some of a team member’s day-to-day work may be best done at a location other than a Vermeer campus.
Discuss specific arrangements with your manager.
Equal Opportunity Employer
At Vermeer Corporation, we believe in the value of your unique identity, background, and experiences.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity, veteran status or any other status protected by the law.
Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact Team Member Solutions at (641) 621-8767 or at hr@vermeer.
com.
Interested? We’d love to get to know you.
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