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Posted : Tuesday, October 31, 2023 11:58 PM
Director of Operations – Trio Entertainment Venue
Trio Entertainment Venue aka Trio is a new and one of a kind entertainment venue.
We are proud to offer our guests the opportunity have a delicious meal at our casual bar and grill where we have a seasonally changing menu, we give our guests a place to challenge themselves, their friends, or family in our sports complex by playing tennis, pickle ball, or simulated golf or have an adventure in one of our state of the art movie theaters.
At Trio, our dedication to great FOOD, competitive SPORTS, and entertaining FILM is what makes us superior.
Trio Entertainment Venue has something for everyone! The Director of Operations will monitor the daily operations of the business as a whole.
The position requires a multi-unit experienced individual who can interpret the P&L and understands the parameters of operating within the budget.
This individual will communicate and supervise many teams within the business, uphold the policies, ensure that all departments not just meet but exceed their budgets, track the cash flow of the business and set the future goals for each department.
The Director of Operations will also be responsible for ensuring that inventory levels are assessed and ordered appropriately for current business needs for all facets of the business which include: a bar and grill, concession stand and general merchandise sales area, three screen movie theater, three golf simulators, four pickle ball courts, and two tennis courts.
While the success of the business is your responsibility, you will need to delegate many tasks to your team and must have the ability to successfully coach a winning staff.
Safety is one of our core values.
The Director of Operations will ensure that the company and staff are operating with the highest standards for quality and safety and within the State of Iowa’s parameters of safe service of food, alcohol, and, of course, fun.
Recruiting, interviewing, hiring, training, coaching, and managing new staff will additionally be a key part of this role.
The Director of Operations should continually develop the team from within so that the company can continue to grow with talented, seasoned leadership.
Because this is a greenfield business, the opening Director of Operations will have a large hands-on role in the start-up of the business, including, hiring all levels of staff, assisting with training each staff member, organization of documentation for the venue, organization of initial safety infrastructure including ensuring all employees have appropriate certifications necessary to work in our industry in Iowa, ordering materials that will be used within the venue, receiving in materials and organizing materials within the venue for future use, working with Chef/Kitchen Manager on menu items and costing, marketing, working with management (Evolve Hospitality) to ensure a smooth and proper opening, and much more.
Director of Operations Key Skills * Must be a self-starter * High level of communication skills * Extremely organized * Passion for providing gold standard hospitality to guests * Integrity to make the right decisions for the ownership group, organization, staff, and guests * Confidence in your knowledge of the industry * Problem-solving and relationship building skills * Ability to strategize based on customer demographics * Ability to manage multiple projects simultaneously * Ability to successfully train and coach a team * Ability to identify inconsistencies across the venue over time * The highest standards for food and beverage hygiene, sanitation, and safety * Excellence in leadership – always setting the example with your actions Director of Operations Responsibilities * Identify problems in day-to-day operations and create S.
M.
A.
R.
T.
(Specific, Measurable, Achievable, Relevant, Time-Bound) Goals/Solutions to these problems * Manage day-to-day operations while also working toward long-term business goals * Monitor restaurant, theater, and sports area finances, including sales and expenses, while working within the parameters of budgets * Daily communication across many teams (accounting, operations, human resources, and executive management.
) * Recruit, interview, hire, train, coach, and manage new supervisors and managers.
* Develop the team and provide paths for growth within the company * Maintain company culture and staff morale * Streamline the restaurant process to improve the guest and employee experience and reduce operating expenses * Promote the business within and with the community through philanthropic and humanitarian partnerships, partnerships with the colleges, partnerships with the local businesses, etc.
* Understand key revenue drivers and identify any room for improvement * Make decisions regarding how to operate the business from a guest and financial standpoint * Promote each of the facets of the business (bar, dine-in restaurant, theater, events, sports venue) and find ways to create more revenue for each * Enforcing food handling regulations and other welfare guidelines to increase guest and staff safety * Ensure that the website, app, and all social media are up to date and relivant * Perform other job-related duties as assigned Must Have * Restaurant and Hospitality background: 5 years minimum * Valid Driver’s License * Microsoft Office Suite skills * Point of Sale (any) experience * Social Media (Facebook, Instagram, etc.
) experience * Bilingual English/Spanish: a plus * Iowa Food Manager Certification * Iowa I-PACT Certification * CPR Certification * First Aid Certification Physical Requirements * Bending, carrying, climbing, driving, lifting, pushing-pulling, reaching, sitting, standing, walking, twist, turn, crouch, stoop, squat, typing * The ability to lift 25 pounds regularly * The ability to sit, stand, or walk for long periods of time Working Conditions * May include extremes of temperature and humidity * Hazards include stairs, heat from kitchen equipment, sharp objects, slick floors, flying objects, low/dim lighting Compensation * $75,000 to up to $100,000 salary * Phone * Computer * Paid time off * Other benefits will be discussed during the in-person interview Reports To * Management Company of Trio Entertainment Venue Terms of Employment * At Will Job Type: Full-time Pay: $75,000.
00 - $100,000.
00 per year Benefits: * Employee discount * Paid time off Work Location: In person
We are proud to offer our guests the opportunity have a delicious meal at our casual bar and grill where we have a seasonally changing menu, we give our guests a place to challenge themselves, their friends, or family in our sports complex by playing tennis, pickle ball, or simulated golf or have an adventure in one of our state of the art movie theaters.
At Trio, our dedication to great FOOD, competitive SPORTS, and entertaining FILM is what makes us superior.
Trio Entertainment Venue has something for everyone! The Director of Operations will monitor the daily operations of the business as a whole.
The position requires a multi-unit experienced individual who can interpret the P&L and understands the parameters of operating within the budget.
This individual will communicate and supervise many teams within the business, uphold the policies, ensure that all departments not just meet but exceed their budgets, track the cash flow of the business and set the future goals for each department.
The Director of Operations will also be responsible for ensuring that inventory levels are assessed and ordered appropriately for current business needs for all facets of the business which include: a bar and grill, concession stand and general merchandise sales area, three screen movie theater, three golf simulators, four pickle ball courts, and two tennis courts.
While the success of the business is your responsibility, you will need to delegate many tasks to your team and must have the ability to successfully coach a winning staff.
Safety is one of our core values.
The Director of Operations will ensure that the company and staff are operating with the highest standards for quality and safety and within the State of Iowa’s parameters of safe service of food, alcohol, and, of course, fun.
Recruiting, interviewing, hiring, training, coaching, and managing new staff will additionally be a key part of this role.
The Director of Operations should continually develop the team from within so that the company can continue to grow with talented, seasoned leadership.
Because this is a greenfield business, the opening Director of Operations will have a large hands-on role in the start-up of the business, including, hiring all levels of staff, assisting with training each staff member, organization of documentation for the venue, organization of initial safety infrastructure including ensuring all employees have appropriate certifications necessary to work in our industry in Iowa, ordering materials that will be used within the venue, receiving in materials and organizing materials within the venue for future use, working with Chef/Kitchen Manager on menu items and costing, marketing, working with management (Evolve Hospitality) to ensure a smooth and proper opening, and much more.
Director of Operations Key Skills * Must be a self-starter * High level of communication skills * Extremely organized * Passion for providing gold standard hospitality to guests * Integrity to make the right decisions for the ownership group, organization, staff, and guests * Confidence in your knowledge of the industry * Problem-solving and relationship building skills * Ability to strategize based on customer demographics * Ability to manage multiple projects simultaneously * Ability to successfully train and coach a team * Ability to identify inconsistencies across the venue over time * The highest standards for food and beverage hygiene, sanitation, and safety * Excellence in leadership – always setting the example with your actions Director of Operations Responsibilities * Identify problems in day-to-day operations and create S.
M.
A.
R.
T.
(Specific, Measurable, Achievable, Relevant, Time-Bound) Goals/Solutions to these problems * Manage day-to-day operations while also working toward long-term business goals * Monitor restaurant, theater, and sports area finances, including sales and expenses, while working within the parameters of budgets * Daily communication across many teams (accounting, operations, human resources, and executive management.
) * Recruit, interview, hire, train, coach, and manage new supervisors and managers.
* Develop the team and provide paths for growth within the company * Maintain company culture and staff morale * Streamline the restaurant process to improve the guest and employee experience and reduce operating expenses * Promote the business within and with the community through philanthropic and humanitarian partnerships, partnerships with the colleges, partnerships with the local businesses, etc.
* Understand key revenue drivers and identify any room for improvement * Make decisions regarding how to operate the business from a guest and financial standpoint * Promote each of the facets of the business (bar, dine-in restaurant, theater, events, sports venue) and find ways to create more revenue for each * Enforcing food handling regulations and other welfare guidelines to increase guest and staff safety * Ensure that the website, app, and all social media are up to date and relivant * Perform other job-related duties as assigned Must Have * Restaurant and Hospitality background: 5 years minimum * Valid Driver’s License * Microsoft Office Suite skills * Point of Sale (any) experience * Social Media (Facebook, Instagram, etc.
) experience * Bilingual English/Spanish: a plus * Iowa Food Manager Certification * Iowa I-PACT Certification * CPR Certification * First Aid Certification Physical Requirements * Bending, carrying, climbing, driving, lifting, pushing-pulling, reaching, sitting, standing, walking, twist, turn, crouch, stoop, squat, typing * The ability to lift 25 pounds regularly * The ability to sit, stand, or walk for long periods of time Working Conditions * May include extremes of temperature and humidity * Hazards include stairs, heat from kitchen equipment, sharp objects, slick floors, flying objects, low/dim lighting Compensation * $75,000 to up to $100,000 salary * Phone * Computer * Paid time off * Other benefits will be discussed during the in-person interview Reports To * Management Company of Trio Entertainment Venue Terms of Employment * At Will Job Type: Full-time Pay: $75,000.
00 - $100,000.
00 per year Benefits: * Employee discount * Paid time off Work Location: In person
• Phone : NA
• Location : 2325 Coal Mine Loop, Oskaloosa, IA
• Post ID: 9004308773
