Night Auditor/Front Desk Clerk

Front Desk Agent Duties: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests, ensuring accuracy of information - Answer phone calls and respond to guest inquiries - Provide information about hotel facilities, services, and local attractions - Assist guests with luggage storage and transportation arrangements - Handle guest complaints and resolve issues promptly and effectively - Process payments and maintain accurate records of guest transactions - Perform night audit duties as required Skills: - Front desk experience in a hotel or similar setting - Knowledge of hotel management systems and phone systems - Strong hospitality management skills with a focus on guest services - Bilingual skills (if applicable) to assist non-English speaking guests - Excellent phone etiquette and communication skills - Ability to handle difficult situations with professionalism and empathy - Familiarity with night audit procedures is a plus - Strong guest relations skills to ensure guest satisfaction We offer competitive pay rates and benefits packages.
Join our team of dedicated professionals and contribute to creating memorable experiences for our guests.
Please note that only qualified candidates will be contacted for an interview.
Thank you for your interest in the Front Desk Agent position.
Job Types: Full-time, Part-time Pay: $13.
50 per hour Benefits: * 401(k) * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Holidays * Overnight shift * Weekends as needed Work setting: * In-person Work Location: In person